Knowledge Base
Leadspring
Knowledge Base
Recent Articles
Where is your Onboarding form so I can add additional seats?
To add additional seats to your billing plan, simply fill out our onboarding form which is located here. Additionally, you can check our current onboarding timeline here (normally 1 business day) and check the onboarding process here.How do I check how many leads have been incurred against my billing plan?
Billing Summary As described in our Billing Overview article, when you purchase a billing plan, you are purchasing a minimum number of leads in your monthly billing period. Any lead count over and above the minimum purchased via your subscription ...How long does onboarding take?
Current estimated timetable for new seat onboarding We are currently accepting new clients and have an estimated time of 1-3 business days. Updated 5/26What if I'm not seeing enough leads convert into Live Transfers and Booked Appointments?
If you're not within our average conversion range, it is likely due to small lead sample size. Some campaigns will get off to a fast start, others may not. If you feel like you're not getting the results you expect, don't panic! We have seen ...Onboarding Proccess
Ready to get started? Great! Here are the steps to get onboarded and start sending our ISA's your leads. Onboarding Steps For New Customers If you are a brand new customer and do not have a lead subscription plan, follow the steps below. First head ...
Popular Articles
What sets you apart from other ISAs?
When you choose Leadspring ISA, you're hiring highly talented and experienced ISAs. We always aim to showcase the highest level of professionalism and quality in every conversation we have on your behalf. Our ISAs are articulate, enthusiastic and ...What phone numbers will live transfers come from?
Important Update For 2021: Any phone number with a 267 area code may be our ISAs calling for Live Transfers. The full number may vary, however the number will always appear as 267-XXX-XXXX. Please answer these calls even if you don't recognize the ...The Live Transfer Process
Our goal when speaking with your leads is always to make a live transfer. We believe that is the single most valuable individual action we can provide for you. With that being said, let's dive into some depth about how the live transfer process ...How do I send my leads to your ISA team for calling?
Leads are sent to our ISAs via a webhook. A webhook is a special URL meant just for your campaign. If you aren't familiar with a webhook, don't worry - it's easy to setup! Most of our clients send leads to their webhook via a service such as ...What kind of results can I expect?
Our goal is to hit each and every campaign out of the park. After all, behind every lead sent to us is a thought-out lead generation strategy relying on us execute on the conversion side of the equation. With that being said, results will depend on ...